Can't sign in, or a page won't load
Sign-in links that don't work, emails that don't arrive, and "That did not load".
The sign-in link
- Expired or already used: each link works once and for a short time. Ask for a new one with Email me a sign-in link.
- Has to be opened in the same browser that requested it: open the link on the device and in the browser where you asked for it.
- Wait a minute before asking for another link: links can't be sent more often than that.
No email arrives
Look in your spam folder. KlipVault is invite-only for now, so a link is sent only to an address that has been let in. If yours hasn't, join the waitlist on klipvault.app. An invitation link that has expired needs a new one from whoever invited you.
"That did not load"
Something went wrong on the way to your library. It is usually momentary: press Try again. If it keeps happening, send feedback.
Still stuck? Write to hello@klipvault.app.